FAQ’s

Our crèches open from 7.30am – 6.30pm Monday to Friday, with the exception of our Eden Gate centre which opens from 7:00am. Please contact us for more information on Thornwood and The Nature Kindergarten.

Our caring, talented team of childcare professionals are Garda vetted and hold a minimum of FETAC level 5. Under new government law, all childcare workers must be qualified to FETAC level 5 by December 2016 and we will be fully compliant with this regulation. We actively encourage our team to maintain the highest qualifications and they receive continuous training and mentoring whilst working with Park Academy Childcare.

The ratios for each of our rooms are as follows:

Bunnies (3 months-1 year) 1:3 ratio
Jellytots (1year – 2 years) 1:5 ratio
Rascals (2 years – 3 years) 1:6 ratio
Smarties (Preschool 3 – 5 years) 1:8 ratio
Little owls (ECCE only Preschool) 1:11 ratio
Afterschool (5 years +) 1:10 ratio

Yes we offer a free settling in period of one week to help parent and baby to adjust to their routine.  Our supportive teams are great for advice so don’t hesitate to discuss with them any worries you might have.

Yes all of our centres provide this service. However an ECCE only option is not available in all centres. Please contact our enquiries team for more information on this scheme and the centres that provide it. You can also visit our ECCE Government Scheme webpage for more information.

Yes all of our crèches have safe secure outdoor play areas with a selection of play equipment to enjoy. Many centres also have extra facilities such as our outdoor dance studio at our Eden Gate Centre, herb & vegetable gardens, a messy garden and a sports field to name but a few. At Park Academy Childcare we are firm advocates of outdoor play and learning and do our utmost to facilitate this as much as possible. We have recently updated our gardens to provide more natural opened ended materials that promote messy imaginative play. These materials include open sand and gravel pits, mud kitchens and water stations.

Yes. A Park Academy Childcare child will ever be served processed food. All meals are prepared fresh on our premises by a team of qualified chefs and all nutritional information is displayed for parents to view.

We have an open door policy where parents can pop in at any time of the day. Our parents have direct access to their child’s room with a special code. The special half door layout in our centres means that you can observe your child immersed in their environment before they even realise that you have arrived.

Fees are calculated per calendar month, are paid monthly in advance, and are payable by the first of the month.

Yes we will require a deposit in order to secure a child’s place. This will be refunded on receipt of two months’ notice of cancellation/leaving.

We remain open during the Halloween, summer and Easter breaks. We close for public bank holidays, Good Friday and for a period over Christmas.